FAQs - Getting Started with Blackboard


Where do I get help using Blackboard?

Faculty and Teaching Assistants can contact the Instructional Technology Lab (ITL) Monday - Friday from 9:30 a.m. to 5:30 p.m. We are located in Gelman Library Room B05 (basement level).

Back to top


How do my students get Blackboard help?

For Blackboard assistance, students can consult the Student Blackboard FAQs or contact the GW Division of IT at (202) 994-4948.

Additionally, Blackboard's Official Help SiteFAQs, and a variety of short video tutorials are available from Blackboard.

Back to top


Is there a Blackboard Instructor Manual I can bookmark?

A variety of guides in video and PDF format are available in Blackboard. After logging in, click on Blackboard Guides along the top of the screen. 

Blackboard also offers a searchable Blackboard Help Site.

Back to top


How do I create my course in Blackboard?

Official courses are not created manually in Blackboard. Rather, courses that exist in Banner, and for which you are listed as the instructor, will automatically be created on the following schedule:
 
Fall Semester (YYYY03): August 1st
Spring Semester (YYYY01): December 1st
Summer Semester (both sessions)(YYYY02): April 1st

Back to top


If I want to get a head start, how can I create a development course?

A Development Course is a Blackboard course shell that is not accessible to students and can be used for preparing for an upcoming semester.

To create a development course, follow these steps:

  1. Open an existing Blackboard course.
  2. Under Control Panel click Course Tools.
  3. Click More Tools (GW).
  4. Click Create Development Course.
  5. Enter a name for the Development Course.
  6. Click Submit.

Follow the links below for further information: 

Back to top


How do I add my Teaching Assistant to the course?

  1. Open the Blackboard course.
  2. Go to the Control Panel and click Course Tools.
  3. Click More Tools (GW).
  4. Click Manage Teaching Assistants (TA).
  5. Enter their GW email address.
  6. Click Submit.
  7. Type your initials.
  8. Click Submit.
Follow the link below for further information: 

Where do I find the class roster?

  1. Open the Blackboard course.
  2. Go to the Control Panel and click Course Tools.
  3. Click More Tools (GW).
  4. Click Roster Information. Your roster can be accessed in a printable format and also can be downloaded in Microsoft Excel format.

Follow the link below for further information: 

Back to top


Is my course automatically available to my students?

By default, a Blackboard course is unavailable for student viewing. When you are ready to make it available, you can do the following:

  1. Open the Blackboard course.
  2. Go to the Control Panel and click Customization.
  3. Click Properties.
  4. Under Set Availability, click Yes.
  5. Click Submit.
Follow the link below for further information: 

Can I view my course from a student perspective?

Click the Student Preview Mode iconStudent Preview Mode icon to switch views from Instructor to Student. Submit assignments, take tests, engage in a discussion, participate in a group, check the My Grades page, and more with the Student Preview feature.

Below are the steps for navigating your course as a student:

  1. Click the Student Preview Mode icon located near the top-right corner of your course to enter Student Preview Mode. The orange bar at the top of your Blackboard session indicates you are working in Student Preview Mode.
  2. Navigate the course as a student and complete the desired activity (e.g., submit an Assignment, take a Test, view My Grades area).
  3. When you are finished, click Exit Preview in the orange bar at the top of your Blackboard session.
  4. Choose to either Delete the preview user and all data or Keep the preview user and all data.

If you choose to Keep the preview user and all data, you can return to Instructor Mode and view the activity of YourNetID_PreviewUser in the course (e.g., Assignment submissions, Test results) as you would do for other students.

Follow the links below for further information: 

  • Using Student Preview (HTML | PDF)

Back to top

Quick Links

Faculty Guides