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Where do I get help using Blackboard?

How do my students get Blackboard help?

Is there a Blackboard Instructor Manual I can bookmark?

How do I create my course in Blackboard?

If I want to get a head start, how can I create a development course?

How do I add my Teaching Assistant to the course?

Where do I find the class roster?

Is my course automatically available to my students?

Can I view my course from a student perspective?


Where do I get help using Blackboard?

Faculty and Graduate Teaching Assistants can contact the Instructional Technology Lab (ITL) Monday - Friday from 9:30 a.m. to 5:30 p.m. We are located in Gelman Library Room B05 (basement level).

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How do my students get Blackboard help?

For Blackboard assistance, students can consult the Student Blackboard FAQs or contact the GW Division of IT at (202) 994-4948.

Additionally, The Official Blackboard Help SiteFAQs, and a variety of short video tutorials are available from Blackboard.

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Is there a Blackboard Instructor Manual I can bookmark?

A variety of guides in video and PDF format are available in Blackboard. After logging in, click on Blackboard Guides along the top of the screen. 

Blackboard also offers a searchable Blackboard Help Site.

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How do I create my course in Blackboard?

Official courses are not created manually in Blackboard. Rather, courses that exist in Banner, and for which you are listed as the instructor, will automatically be created on the following schedule:
 
Fall Semester (YYYY03): August 1st
Spring Semester (YYYY01): December 1st
Summer Semester (both sessions)(YYYY02): April 1st

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If I want to get a head start, how can I create a development course?

A Development Course is a Blackboard course shell that is not accessible to students and can be used for preparing for an upcoming semester.

To create a development course, follow these steps:

  1. Open an existing Blackboard course.
  2. Under Control Panel click Course Tools.
  3. Click More Tools (GW).
  4. Click Create Development Course.
  5. Enter a name for the Development Course.
  6. Click Submit.

How to create a Development Course (PDF)
Managing your Course Environment (PDF)
Getting Started with the Blackboard Environment (VIDEO)

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How do I add my Teaching Assistant to the course?

  1. Under Control Panel click Course Tools.
  2. Click More Tools (GW).
  3. Click Add TA.
  4. Enter the GW NetID (username BEFORE "@gwu.edu").
  5. Click Submit.
  6. Enter your initials.
  7. Click Submit.
To learn more about adding a TA, follow this link:
 

Where do I find the class roster?

  1. Under Control Panel click Course Tools.
  2. Click More Tools (GW).
  3. Click Roster Information.

Your roster can be accessed in a printable format and also can be downloaded in Microsoft Excel format.

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Is my course automatically available to my students?

By default, a Blackboard course is unavailable for student viewing. When you are ready to make it available, you can do the following:

  1. Under Control Panel click Customization.
  2. Click Properties.
  3. In Part 2 Set Availability click Yes.
  4. Click Submit.
To learn more about making your course available, follow this link:
 

Can I view my course from a student perspective?

Click the Student Preview Mode iconStudent Preview Mode icon to switch views from Instructor to Student. Submit assignments, take tests, engage in a discussion, participate in a group, check your My Grades page, and more with the Student Preview feature.

Below are the steps for navigating your course as a student:

  1. Click the Student Preview Mode icon located near the top-right corner of your course to enter Student Preview Mode. The orange bar at the top of your Blackboard session indicates you are working in Student Preview Mode.
  2. Navigate the course as a student and complete the desired activity (e.g., submit an Assignment, take a Test, view My Grades area).
  3. When you are finished, click Exit Preview in the orange bar at the top of your Blackboard session.
  4. Choose to either Delete the preview user and all data or Keep the preview user and all data.

If you choose to Keep the preview user and all data, you can return to Instructor Mode and view the activity of YourNetID_PreviewUser in the course (e.g., Assignment submissions, Test results) as you would do for other students.

Using the Student Preview feature.

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